Shopping With Us
Learn More About The Delivery Process!
Continue reading to learn more about what happens after you place your order!
Placing Your Order
To place an order with us, put your desired products in the cart and click on Checkout. If you're a new customer with us, then you will have to select either Guest Checkout or Register Account.
Registering for a new account with us means that you can keep track of your order history, access your wish list, and save your address details for future orders.
You can also select Login if you already have an account with us.
Once you have entered your billing and shipping information, you can choose your payment method during the checkout process.
We accept payment through Google Pay, Card (via Paypal,) PayPal, or Direct Deposit. Our website is secure through SSL premium security,
and any personal information is encrypted. Please refer to our privacy policy to learn more.
If you wish to pay with card, select the option Paypal, Card.
If you select PayPal, you will need to click the PayPal button at the bottom of your cart to confirm your PayPal details.
If you select Direct Deposit, please write down our BSB and Account Number before submitting your order.
You will also receive an email after your order is placed with our Direct Deposit details. If you do not receive it, please check your spam/junk folder.
Please check your order to confirm that all details are correct, and once you are happy, click on Confirm Order to place an order with us!
Delivery Information
We pride ourselves on our packaging process! Once you've placed your order, we wrap, pack and prepare your parcels with care. We wrap items in brown paper to keep products in good quality during delivery. We add additional padding to minimise movement in transit.
Once your packages are ready, we send them via Australia Post with tracking. You will receive an email with your tracking number to let you know when your order is on its way!
Changes To Your Order
If you wish to change, cancel or modify your order in any way, please contact us as soon as possible. Please keep in mind that cancellations or changes of orders can only occur if the order has not yet been sent out by us! Order processing times may vary, depending on public holidays/events, the popularity of a specific item, delays in the delivery service, or limited resources.
Queries
If you have any questions about the ordering and delivery process, please contact us. We would be happy to help! Send an email to sales@kazzanga.com, and we will get back to you as soon as possible.
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